UCX Software Features
included with all of our appliances
included with all of our appliances
- SIP Trunks
- SIP Phones/Clients
- Nortel Heritage IP and Digital Phones
- Voicemail to email/Unified Messaging
- Meet Me Conferencing
- Call RecordingFEATURES
- Call Centre & IVR
- Find Me / Follow Me
- Full suite of business features
- Click here for a DETAILED FEATURE LIST
UCX Product Matrix
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| Category | UCX20 | UCX50E | UCX450 | UCX1000 | UCX1000E |
|---|---|---|---|---|---|
| Number of Extensions | 25 | 80 | 450 | 1000 | 5000 |
| Concurrent Calls | 25 | 80 | 225 | 500 | 2000 |
| SIP Trunks | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Traditional Trunk Slot | 1 | 1 | 1 | 3 | 3 |
| 4 or 8 Port FXO Card | Optional | Optional | No | No | No |
| 1, 2 Span PRI/BRI/T1/E1/R2MFC Card | Optional (BRI only) | Optional | Optional | Optional | Optional |
| 4-span PRI | NA | NA | NA | Optional | Optional |
| Call Recording Hours | 600 | 2400 | 7000 | 16000 | 32000 |
| 10/100/1000 LAN ports | 1 | 2 | 2 | 2 | 2 |
| Redundant Power & HDD | NA | NA | NA | Yes | Yes |
| Dual CPU | NA | NA | NA | Yes | Yes |
| Rack/Wall Mount | Optional | Optional | Rack | Rack | Rack |
| Processor | Intel® Dual-core AtomTM N2600 (1.8GHz) | Intel® Dual-core AtomTM 2550 (1.8GHz) | Intel® PentiumTM I3 3Mb cache (3.4GHz) | Intel® XeonTM E5620 12Mb cache (2.4GHz) | Intel® XeonTM E5-2697 30Mb cache (2.7GHz) |
| Hard Drive | 32G SSD | 80G Intel SSD | 500G ATA | Dual 1Tb Raid 1 | 8Tb HD Raid 6 |
| Nortel Digital Phones | |||||
| - T / M series |
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| - M3900 / M2000 series |
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| Nortel IP/SIP Phones | |||||
| - 1100 / 1200 / 2000 series |
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| E-MetroTel UC202 SIP Phone |
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| Yealink SIP Phones |
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| Polycom SIP Phones |
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| Cisco SIP Phones |
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| Nortel i2050 Softphone |
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| Counterpath BRIA Softphone |
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| Mobility - 4G, SIP WiFi | |||||
| - E-MetroTel UC306W WiFi SIP Phone |
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| - iPhone, Android, Handheld / Tablet |
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| Line-in Audio Port |
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| UCX Core Features Included | |||||
| - Suite of Business Features |
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| - Find Me Follow Me |
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| - Conference Bridge |
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| - Self-Service IVR |
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| - Call Recording |
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| - Call Center |
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| - Call Detail Reporting |
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| - Unified Messaging |
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| - Unlimited Mail-Boxes |
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| - Teleworker |
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| Nortel Features Codes |
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